Perfect for a couple seeking charm

The best thing about this place is the view and location. On a beautiful spot on the lagoon and nice access to swimming. You really can’t beat that! Plus, there’s a decent restaurant downstairs. I did enjoy a bonfire by the lagoon with my partner. The sunset? Unforgettable, feels like you’re in a postcard.

But let’s be real, it wasn’t inexpensive but still acceptable.

great views but needs some updates

The view of the lagoon is STUNNING! ! Sitting by the water's edge was a highlight. The pool is very clean and provided a refreshing escape from the heat. Also, the beds were incredibly comfortable, ensuring a good night's sleep.

The hotel has not aged well and is showing signs of wear.

the views from our room were breathtaking, with the lagoon right at our doorstep. we came back to bacalar and were pleased to find this place exceeded our previous stay in its beauty and ambiance. the space felt clean, and the grounds were well-kept, making our visit truly memorable.

wifi connection was unreliable at times.

The views of the lagoon were absolutely stunning! The clean room and spacious grounds made our stay very enjoyable.

Felt treated like royalty, nothing to complain about.

the wi-fi was a bit hit or miss but the view of the lagoon is amazing the room was super clean and the grounds were well-kept just perfect for relaxing

Request a fan room during cooler months to enjoy fresh air while minimizing disturbance from outside noise.

Unfortunately, the accommodations need serious upgrades. The mattresses feel old and uncomfortable, while the limited lounge chairs by the pool don’t allow for much relaxation. With only one outlet in the room and a lack of basic amenities like hand soap, the overall experience felt lacking. Additionally, the private beach is closed, leaving little choice for lounging by the water apart from laying towels on the grass.

Laguna is ideally situated on the shore of Lake Bacalar, offering breathtaking views from every room. The staff was exceptionally attentive and went out of their way to ensure a comfortable stay. The restaurant provided a delightful breakfast with fresh local options, and the kayak rentals allowed for enjoyable exploration of the lake's stunning scenery.

Wi-Fi connectivity was unreliable at times.

stayed at laguna for two nights and really loved the clean rooms and spacious grounds. the hotel is just across from a public access to the lagoon—such a perfect spot! it’s only a short walk to many restaurants. also, the staff was super friendly and eager to please.

wifi connection was a bit spotty.

It was just a great fit for a mini-break over the weekend in Bacalar with high value for money. The views of the lagoon were amazing. I loved watching the sunrise right from my room. Make sure to bring earplugs if you're sensitive to noise at night.